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?V=2024_1C service service

SERVICE is a top priority at JB-Lighting

KNOW WHAT MATTERS TO YOU!


Best possible technical support, from A-Z

JB-Lighting manufactures high-tech quality products for professional users. The great advantages of our moving lights – besides their performance and functionality – are their long service life, low operating costs and minimal need for maintenance.

We’re one of the first manufacturers to equip our spotlights exclusively with modular plug-in technology, for example. These plug-in units are designed in such a way that they can easily be removed without manually disconnecting cables, cleaned and serviced, and popped back into position – it hardly gets faster or more expeditious. But strenuous daily life on tour and years of use can still lead to defects or damage from transportation – that’s when our technical support specialists are in demand.

Service quality “Made in Germany”

We strive towards optimum value – not only with the performance of our products but also when it comes to service – and that’s exactly what makes the difference at JB-Lighting. Our technical support ensures that your JB products still work even after years of hard use in shows and on stage, without sacrificing performance.
Consistently high service quality is our trademark, and is just one of the reasons that JB-Lighting enjoys such a large, constantly growing community of fans – and we’re extremely proud of it.

Absolute experts are at work here

From order intake to the final quality check, all work steps are carried out exclusively by highly qualified, experienced employees.
Based on the error description on your Service-Form, a detailed error analysis takes place on the test board and serves as the foundation for preparing an offer. All parts that could impair function are cleaned for this purpose. If the repaired device successfully passes all function testing, it will be prepared for pick-up or shipping.

Short turnaround times

We know that you can only work profitably with our products if they’re ready to be used again as quickly as possible after finding a defect. As a manufacturer that relies on hardly any suppliers, we have an extensive spare parts warehouse which we can access at any time.
This enables incredibly short turnaround times in service and allows us to provide fast, cost-effective support with original spare parts. Thus long delivery times and high downtime costs can be avoided.

Full service à la JB-Lighting

With regular maintenance, the already very robust and durable JB headlights remain in the best possible shape. This is not the only reason why the cleaning of the devices is part of the service at our technical support. Of course, you can also do this yourself. For this purpose, we are happy to provide you with all the important utensils needed for a software update or for the optimal care/cleaning of our moving heads with our service kit: two high-quality brushes, a cleaning cloth, silicone oil and HT grease as well as an adapter cable (USB to OTG) for service updates.

The following To-Do Video shows you which tools are used when and how.

Cleaning: This is how it‘s done!

You must activate our “external media“ cookie guideline to call up videos directly on our website."
How do you do it right and what do you have to pay attention to when cleaning moving heads? This question is answered in the following video exemplary for the entire P-series on the P12.

Feel free to contact our JB service

Benjamin Šimeg

Service manager
+49 (0)7304 9617-75

Roland Grundner

Technical support
+49 (0)7304 9617-74

SERVICE HOURS


Merchandise delivery and pick-up is available through our service department on weekdays, from 9am – 4.30pm (or 2.30pm on Fridays) at gate 1.
In exceptional cases of urgency, earlier delivery times and later pick-up times can also be arranged in advance with our tech support.

SERVICE FORM


To guarantee faster processing of your repair enquiries, please use our service form and attach it (filled-in and printed) to each product when shipping.

Private and professional consultation

Especially in our hectic digital world, nothing can replace personal contact, collaborative consultation among equals and mutual exchange of experience. This is the only way to productively find, further develop or provide the best possible solutions.
Because along with pure facts about the units, many other factors must be taken into consideration when making a purchase in the events industry. Operating costs, light efficiency, functionality and handling, service life and maintenance needs, reliability, and manufacturing quality primarily all play increasingly decisive roles.
Because it’s vital to find the perfect solution with an impressive price/performance ratio, one that will pay off for you in the short, medium and long term. Our distribution team is happy to advise you personally for this purpose – by phone, through an appointment with you at your site or during a visit to JB-Lighting in Blaustein, with a live demonstration of our high-tech moving lights in our own showroom.

Our distribution team is happy to advise you!

Jörg Zimmermann

Sales manager
+49 (0)7304 9617-70

Michael Nothelfer

Technical sales
+49 (0)7304 9617-22

Jörg Reimund Sieper

Sales
+49 (0)172 529 5227

Lisa Ott

Internal sales
+49 (0)7304 9617-25

BEST SERVED BY JB-LIGHTING


In our download centre, you’ll find all the information, files and parameters you’ll need for operating and handling your JB products – from libraries for specific products and consoles, through DMX reports and photometric data, up to 3D and CAD drawings, manuals, and brochures.

Downloads

Profile
M18 Profile
M18 Profile
DMX-Protocol
Safety instruction
Declaration of conformity
Libraries
Software
Software Version 1.1.4 - 13.10.2023
JBFixtureUpdate_12_M18_1_1_4_131023.zip
P18 Profile
P18 Profile
DMX-Protocol
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P18 Profile
Software
Software Version 1.1.5 - 13.03.2023
JBFixtureUpdate_1_P18_1_1_5_130323.zip
Software Version 1.1.3 - 01.04.2022
JBFixtureUpdate_1_P18_1_1_3_010422.zip
P18 PROFILE MK2
P12 Profile
P12 Profile
DMX-Protocol
Catalogue
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P12 Profile
Software
Software Version 1.1.6 - 22.12.2023
JBFixtureUpdate_5_P12_1_1_6_221223.zip
Software Version 1.1.5 - 07.03.2023
JBFixtureUpdate_5_P12_1_1_5_070323.zip
P10 Profile
P10 Profile
DMX-Protocol
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P10 Profile
Software
Software Version 1.0.5 - 11.09.2023
JBFixtureUpdate_13_P10_1_0_5_110923.zip
Software Version 1.0.4 - 08.02.2023
JBFixtureUpdate_13_P10_1_0_4_080223.zip
Spotlights
P12 Spot
P12 Spot
DMX-Protocol
Catalogue
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P12 Spot
Software
Software Version 1.1.6 - 22.12.2023
JBFixtureUpdate_5_P12_1_1_6_221223.zip
Software Version 1.1.5 - 07.03.2023
JBFixtureUpdate_5_P12_1_1_5_070323.zip
P9 Spot
P9 Spot
Manual
DMX-Protocol
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P9 Spot
Software
Software Version 1.0.4 - 08.02.2023
JBFixtureUpdate_10_P9_1_0_4_080223.zip
Fresnel-Washer
P18 Wash
P18 Wash
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P18 Wash
Software
Software Version 1.1.5 - 13.03.2023
JBFixtureUpdate_4_P18W_1_1_5_130323.zip
Software Version 1.1.3 - 01.04.2022
JBFixtureUpdate_4_P18W_1_1_3_010422.zip
P18 Wash MK2
P18 Wash MK2
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting Sparx 30
Software
Software Version 1.1.5 - 08.03.2023
JBFixtureUpdate_8_P18WMK2_1_1_5_080323.zip
Software Version 1.1.3 - 01.04.2022
JBFixtureUpdate_8_P18WMK2_1_1_3_010422.zip
P12 Wash
P12 Wash
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P12 Wash
Software
Software Version 1.1.5 - 08.03.2023
JBFixtureUpdate_6_P12W_1_1_5_080323.zip
Software Version 1.1.3 - 22.04.2022
JBFixtureUpdate_6_P12W_1_1_3_210422.zip
P10 Wash
P10 Wash
Safety instruction
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting P10 Wash
Pixel-Washer
Sparx 30
Sparx 30
Declaration of conformity
Libraries
Software
Software Version 1.1.2 - 02.07.2021
JBFixtureUpdate_3_SP30_1_1_2_020721.zip
Software Version 1.1.1 - 19.02.2021
JBFixtureUpdate_3_SP30_1_1_1_190221.zip
Sparx 18
Sparx 18
Declaration of conformity
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting Sparx 18
Software
Software Version 1.1.2 - 02.07.2021
JBFixtureUpdate_2_SP18_1_1_2_020721.zip
Software Version 1.1.1 - 19.02.2021
JBFixtureUpdate_2_SP18_1_1_1_190221.zip
Sparx 12
Sparx 12
Safety instruction
Libraries
GDTF (General Device Type Format):
GDTF JB-Lighting Sparx 12
Software
Software Version 1.1.4 - 05.12.2023
JBFixtureUpdate_9_SP12_1_1_4_051223.zip
Accessories
Upgrade Dongle
Upgrade Dongle
Software
Dongle PC-Software - 28.03.2012
JB-Lighting_Upgrade_Dongle.zip
Wireless TRX
Wireless TRX
Software
Firmware Version 1.01 - 25.11.2010
JB_Wireless_TRX_Update_1_01.zip

no longer in production

Spotlights
P7 - LED CMY SPOT
P7 - LED CMY SPOT
Declaration of conformity
Libraries
High End Systems - Link:
Hog3 & Hog4 Files
GDTF (General Device Type Format):
GDTF JB-Lighting P7
Software
Software Version 1.33 - 07.02.2023
Varyscan_P7_Software_1_33.zip
P4 - BeamSPOT
P4 - BeamSPOT
Declaration of conformity
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.27 - 20.10.2016
P4_Update_1_27.zip
Varyscan P8 - RGB LED SPOT
Varyscan P8 - RGB LED SPOT
Libraries
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.25 - 30.01.2017
P8Update_1_25.zip
Drawings/CAD/3D
Varyscan 7 1200 HTI
Varyscan 7 1200 HTI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.13 - 26.04.2005
Vs7Update_1_13.zip
Drawings/CAD/3D
Varyscan P6 575 HMI
Varyscan P6 575 HMI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.17 - 26.04.2005
Vsp6Update_1_17.zip
Drawings/CAD/3D
Varyscan P3 250 HTI
Varyscan P3 250 HTI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Firmware Version 1.04 - 08.06.2006
Vsp3Update_1_04.zip
Drawings/CAD/3D
Varyscan P2 250 HTI
Varyscan P2 250 HTI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Firmware Version 1.04 - 08.06.2006
Vsp2Update_1_04.zip
Varyscan 6 575 HMI
Varyscan 6 575 HMI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Varyscan Micro 150 HTI
Varyscan Micro 150 HTI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Varyscan Micro Plus 150 HTI
Varyscan Micro Plus 150 HTI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Fresnel-Washer
Varycolor 7 1200 HMI
Varycolor P6 575 HMI
Varycolor P6 575 HMI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Varycolor P3 250 HTI
Varycolor P3 250 HTI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Software
Update Version 1.00.B06 - 08.06.2009
Vcp3Update_1_00_B06.zip
Drawings/CAD/3D
Varycolor Micro 150 HTI
Varycolor 6 250 MSD / 575 MSR
Varycolor 6 <span class=250 MSD / 575 MSR ">
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Pixel-Washer
Sparx 10
Sparx 10
Photometric data
Safety instruction
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.28 - 27.03.2024
Sparx10Update_1_28.zip
Drawings/CAD/3D
Sparx 7
Sparx 7
Catalogue
Photometric data
Safety instruction
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.27 - 27.03.2024
Sparx7Update_1_27.zip
Drawings/CAD/3D
A12
A12
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.25 - 27.03.2024
A12Update_1_25.zip
Drawings/CAD/3D
A12 - Tunable White
A12 - Tunable White
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.25 - 27.03.2024
A12Update_1_25.zip
Drawings/CAD/3D
A8
A8
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.23 - 27.03.2024
A8Update_1_23.zip
Drawings/CAD/3D
A8 - Tunable White
A8 - Tunable White
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 1.23 - 27.03.2024
A8Update_1_23.zip
Drawings/CAD/3D
JBLED A7
JBLED A7
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 2.00 - 16.12.2010
JBLED_A7_Software_2_00.zip
Drawings/CAD/3D
JBLED A4
JBLED A4
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Update Version 2.00 - 16.12.2010
JBLEDA4_7Update_2_00.zip
VaryLED 3*84
VaryLED 3*84
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
High End Systems - Link:
Hog3 & Hog4 Files
Software
Firmware Version 1.07 - 23.03.2007
Vl3Update_1_07.zip
Drawings/CAD/3D
Controller
Licon 1X
Licon 1X
Software
Update Version 0.61 - 13.11.2012
Licon1X_Update_061.zip
LiconXUpdater 1.1 -
JB_Licon_X_Updater_1_1.zip
Drawings/CAD/3D
Licon 1
Licon 1
Software
Licon 1 Update 0.61 - 01.11.2012
Licon1Update_0_061.zip
Licon 1 Updater - 26.04.2005
Licon1Updater.zip
Licon CX
Licon CX
Software
Update Version 0.61 - 13.11.2012
Licon_CX_Update_061.zip
LiconXUpdater 1.1 -
JB_Licon_X_Updater_1_1.zip
Drawings/CAD/3D
Scan Control 1612
Licon FX
Licon FX
Software
Update Version 0.04 - 08.06.2009
Licon_FX_Update_004.zip
LiconXUpdater 1.1 -
JB_Licon_X_Updater_1_1.zip
Drawings/CAD/3D
DMX Controller
Accessories
Licon 1X Offline Editor
Licon 1X Offline Editor
Software
Licon1.. Offline Editor - 24.05.2013
Licon1_Offline_Editor_061.zip
Scanner
Varyscan 5 MV 1200 HMI
Varyscan 5 MV 1200 HMI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Varyscan 4 EV 1200 HMI
Varyscan 4 EV 1200 HMI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Varyscan 4 1200 HMI
Varyscan 4 1200 HMI
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Varyscan 4 CP 575 HMI
Varyscan 3 Special 250 MSD
Varyscan 3 Special 250 MSD
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com
Varyscan 3 Special Plus 250 MSD
Varyscan 3 Special Plus 250 <span class=MSD">
Libraries
Avolites Personality Library - Link:
http://www.avolitesdownload.com

News

Werning Weiterbildungstage 2024
Feedback from Siepi: „Also this year, the further education days of our client Werning Theatertechnik were characterized by
Visit from Austria
In the morning, we delved into the world of technology, proudly showcasing our products in the showroom and
Good vibes in Rimini
Early April, we were at MIR 2024 in Rimini. Together with our Italian partner, Alpha Concept, we presented our moving heads
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